7db Privacy Policy

Introduction and Scope

7db (that is, this website https://7db.cam, referred to hereafter as the "Platform", "we" or "our") provides an online betting and casino service for users in Bangladesh. When you use this platform, register, or use any of our services, we collect certain personal information from you.

This privacy policy clearly explains to you — what information we collect, why we collect it, how we use it, and how your information is kept safe. This policy applies to the 7db website, its mobile version, and all related services.

By using this platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using this platform.

Data Collection

We may collect the following types of information:

2.1 Information Provided Directly by You

• Full name (in Bengali or English)
• Email address
• Mobile number (the number registered with bKash, Nagad or Rocket)
• Date of birth (for age verification — minimum 21 years)
• National ID number or information from other identity documents (as part of the KYC process)
• Transaction information (deposit and withdrawal amounts, methods and timestamps)
• Any messages or support requests you send us

2.2 Information Collected Automatically

• IP address and geographic location (at city or district level)
• Device type, operating system and browser information
• Your activity on the platform — pages visited, links clicked, search history
• Session duration and login/logout times
• Cookie and local storage data (see Section 5 for details)

2.3 Information Received from Third Parties

We may verify your identity-related information through identity verification services or payment processing partners.

Purpose of Data Use

We use the information collected from you only for the following purposes:

• Account creation and management: To complete your registration and keep your account active.
• Identity verification (KYC): To confirm age and identity in accordance with applicable regulations in Bangladesh.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad and Rocket.
• Customer support: To resolve your complaints or questions and to provide 24/7 live chat assistance.
• Security: To prevent fraud, money laundering and other illegal activities.
• Service improvement: To analyse the user experience and improve the quality of the platform.
• Legal compliance: To meet legal obligations and provide required information to authorities.
• Responsible gambling: To identify users at risk of excessive gambling and provide them with assistance.

Sharing Data with Third Parties

7db does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

• Payment processors: The minimum information required to complete transactions is shared with payment service providers such as bKash, Nagad and Rocket.
• Identity verification services: Identity information may be sent to trusted third parties for verification as part of the KYC process.
• Legal obligations: Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law.
• Game providers: Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI or PG Soft may process certain session-related data for technical service purposes — however, your full personal profile is not shared with them.
• Business transfers: Information may be transferred if there is a change in ownership or management of 7db — in such cases you will be notified in advance.

Outside of the above cases, we do not share your information with anyone without your written consent.

Cookies and Tracking Technologies

The 7db website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types and Purpose of Cookies

• Essential cookies: These are essential for maintaining login sessions, ensuring security, and the core functionality of the site. The platform does not work properly without them.
• Functionality cookies: Used to remember your preferences (language, display settings).
• Analytics cookies: Used to analyse site traffic and user behaviour in order to improve the quality of the service.

5.2 Cookie Controls

You can delete or disable cookies at any time from your browser settings. Please note, however, that disabling essential cookies may prevent some features of the platform from working properly.

Data Security

Keeping your personal information secure is our highest priority. To this end, we employ both technical and organisational security measures:

• SSL encryption: All data exchanged between your browser and our servers on our site is encrypted using SSL (Secure Sockets Layer) technology.
• Secure data storage: Your information is stored in encrypted databases and only designated staff can access it on a need-to-know basis.
• Two-step verification: An additional security layer is used to detect suspicious login attempts.
• Regular security audits: Regular security assessments are conducted to identify system vulnerabilities.
• Staff training: All our staff are trained in data protection and are committed to maintaining confidentiality.
• Data breach procedure: In the event of any security breach, we will act promptly and notify affected users as quickly as possible.

Data Retention Period

We retain your information only for as long as it is necessary or required by law:

• While your account is active: We maintain your information as long as your account remains active.
• After account closure: Financial records and KYC information may be retained for a specified period after account closure in line with legal requirements.
• Transaction records: Financial transaction data is retained for an extended period, as it may fall under Bangladesh's financial regulations.
• Inactive accounts: Information relating to accounts that have been inactive for a long period may be reviewed and deleted where necessary in the interests of security and privacy.

User Rights

As a user of the 7db platform, you have the following rights over your own personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that any inaccuracies in your information be corrected.
• Right to deletion: In certain cases you may request that your information be deleted — however, where legal obligations exist, it may not be possible to delete all information.
• Right to object to processing: In certain cases you may object to the processing of your information.
• Right to close your account: You may close your account at any time and request that applicable information be deleted at the same time.

To exercise these rights, please contact us at [email protected] or use the 24/7 live chat.

Protection of Minors

7db is a platform strictly for adults (aged 21 or above). We are committed to actively preventing minors from using the platform.

• An age verification process is carried out at the time of registration.
• In cases of doubt, age is confirmed through KYC (Know Your Customer) verification.
• We do not knowingly collect any personal information from anyone under the age of 21.
• If any minor's information is collected by mistake, it will be deleted immediately.

Privacy Policy Changes

7db reserves the right to change or update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• Via a special notice on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after any changes, you will be considered to have automatically agreed to the revised policy. We therefore recommend that you visit this page from time to time to stay informed about policy updates.

Contact

If you have any questions, concerns or requests regarding this privacy policy, please contact us: